Teens are Alright: Providing Staff with Skills to Engage Teen Patrons with Support and Respect

Teen librarians know three key things about their teens. They are loud, they are messy, and they are AWESOME!

Join Katelyn Hara-Moss Head of Reference Services at Central Islip Public Library and Heather Massa Head of Adult & Teen Services at East Rockaway Public Library to learn how to improve staff responses to teen patrons, communicate effectively with coworkers that are not teen librarians, and address rowdy teens in the library positively. 

Because remember, today's teens are tomorrow's library voters!